We ship via UPS to ensure reliable delivery. UPS Ground — 5–7 business days UPS Express — $20 (2–3 business days) UPS Overnight — $30 (1–2 business days) Shipping speeds apply after processing time.

If your purchase isn’t right, unworn items may be returned or exchanged within 30 days of delivery. To qualify for return or exchange: Items must be unworn Original tags must be attached Items must be in original condition Final sale items are not eligible for return or exchange. Holiday purchases may qualify for extended return windows during seasonal promotions. BEGIN YOUR RETURN

Shipping, Replacements, and Returns

Shop confidently with fast shipping, easy returns, and our no-questions-asked jewelry replacement guarantee.

We Believe in Craftsmanship. And We Believe in Standing Behind It.

If your Akola piece breaks under normal wear, we will replace it. No questions asked.

Our Replacement Guarantee is designed to protect your investment and reflect the confidence we have in our materials and artisanship.

What’s covered:

Breakage under normal wear
Manufacturing-related issues
Structural defects

Proof of purchase may be required. To request a replacement, please select "Replacement Request" from the subject drop down.

Replacement Request

Our Replacement Guarantee

Why We Offer a Replacement Guarantee`

We prioritize craftsmanship.

We prioritize long-term relationships.

And we believe beautiful jewelry should be lived in.

Our employment-based model depends on quality and trust. Offering a replacement guarantee ensures that every customer experiences both.

Learn more about the materials that make our pieces durable and responsibly crafted:

Materials & Philosophy

Shipping Information

Shipping Options

We ship via UPS to ensure reliable delivery.

UPS Ground — 5–7 business days
UPS Express — $20 (2–3 business days)
UPS Overnight — $30 (1–2 business days)

Shipping speeds apply after processing time.

Holiday Shipping Deadlines

Holiday shipping deadlines are updated seasonally to ensure on-time delivery. Please check back during peak holiday periods for cutoff dates.

Returns & Exchanges

If your purchase isn’t right, unworn items may be returned or exchanged within 30 days of delivery.

To qualify for return or exchange:

Items must be unworn
Original tags must be attached
Items must be in original condition

Final sale items are not eligible for return or exchange.

Holiday purchases may qualify for extended return windows during seasonal promotions.

BEGIN YOUR RETURN

International Shipping

International sales are not currently an option; however, we do offer international shipping via DHL.

Estimated delivery: 1–2 weeks after shipment.

International orders may be subject to duties, taxes, or import fees determined by your country’s customs regulations. These charges are the customer's responsibility.